The second-hand marketplace Members Express Anger Regarding Sizing Changes

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The popular resale platform has altered its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Digital Channels Backlash

Countless users and merchants are posting online stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.

Vinted explained the new system was more in line with similar services.

The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.

Size Classification Modifications

Previously, the sizing featured one number and one letter, for instance S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.

Shopper Experiences

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Necessary Adjustments

Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.

Marketplace Information

The platform boasts over 100 million members, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.